9 Recruitment Mistakes Made By Hiring Managers
As Recruitment Consultants, we focus on recruiting every single day. But for hiring managers, recruiting is a small slice of their large, overflowing pie of duties. Here are 9 recruitment mistakes made by hiring managers that can cost them top talent. Make sure you’re not falling into these common traps!
1. Asking for two positions in one
Why this is bad:
We’ve all been faced with tight budgets, but trying to squeeze two roles into one to save money can actually be more costly than thrifty. Nevertheless, hybrid roles are still commonly found.
The problem with this is employee turnover. How can you keep someone engaged enough when they only love half the job? There are very few in the talent pool that actually enjoy and seek out hybrid roles. For the most part, hybrid roles end up being filled with someone who is desperate for work and willing to take on half the duties of something they are not interested in. So when another opportunity in their field pops up, they’ll jump at the chance.
What you should do instead:
It’s better to decide what skill set is more needed in the business and hire for that particular role instead of focusing on securing two separate skill sets in one person.
2. Insisting on seeing a set number of candidates (and making great candidates wait)
Why this is bad:
Weighing our options is human nature. We’ll visit ten stores to find the perfect sofa and end up buying the one we saw at the start in Ikea. While recruiting isn’t the same as buying a HÄRNÖSAND sofa, there are definitely similarities in the thought pattern: “This candidate seems like exactly what I want, but I’ve only seen this one candidate. How do I really know if this is the BEST candidate out there? I better wait until I see ten more….”
The problem with putting a good candidate on hold while you wait for more applicants is you run the risk of losing them. Unless they are as common as an Ikea sofa, you’ve potentially lost a star employee.
What you should do instead:
Respect candidates in their job search process. Top talent is a hot commodity and won’t sit around forever. We’ve seen many employers lose their top choices to competitors because they were indecisive and didn’t communicate enough interest to the candidate. Set expectations and be clear about the hiring process if you expect delays but want to hold their interest.
3. Ticking all the boxes
Why this is bad:
Having requirements is important. You need to be clear about what skills and experience are necessary to the role in order to have a successful hire. But focusing on every requirement with equal importance will severely limit your options unnecessarily. You’ll be excluding some incredible candidates by being too specific and impractical.
What you should do instead:
Revisit your list of requirements and pick out only the key must-haves. Then decide whether it can be learned as part of the training process or if it’s essential to have prior experience. Also consider how important ‘fit’ is in comparison to depth of technical skills. Sometimes hiring someone whose personality and workstyle fits better with the company can result in a better, more loyal hire.
4. Low-balling
Why this is bad:
We all enjoy getting a good deal. So what’s the harm in throwing in a little low-ball offer in the off chance that they accept? We don’t advise gambling with the salary offer, mainly because it’s just that—a gamble. High calibre candidates can feel disrespected by an undervalued offer. Not all candidates are comfortable playing ‘the salary game’ and instead of providing a counter offer, will walk away completely.
What you should do instead:
Being clear about salary expectations on both sides during the interview process will avoid any surprises in the offer stage. If employing a recruitment agency, the recruitment consultant can comfortably navigate mutual waters for both parties.
5. Overselling the job
Why this is bad:
There are many ways to oversell a job. It can involve dangling carrots like bonuses, advancement opportunities or incredible employer benefits that never truly see the light of day. But basically, it’s all simply inflating the role and making it sound more attractive than it is.
While it may not even be intentional, hiring managers who oversell a job risk losing credibility, as well as their new hire. Once a new hire starts in the role, they can quickly become disenchanted when they realize the role is not what was promised.
What you should do instead:
The key to successful recruiting is finding the right ‘fit’. Be honest about the role and company, the positive aspects, the challenges and the opportunities. It’ll increase your chances of finding the right person for the job—someone who can handle the good and the bad.
6. Not having the proper people in the interview
Why this is bad:
Perfecting the skill of interviewing takes time, and unfortunately not everyone who is sent in to interview candidates has honed those skills.
A trained interviewer will know what questions to ask, how to ask them, watch for cues, and probe for more information, while only speaking about 20% of the time. Relying solely on an inexperienced interviewer means the hiring process might proceed without all of the needed information.
What you should do instead:
Try to make sure at least one experienced interviewer is in the room or is involved somewhere in the hiring process. This doesn’t mean you shouldn’t have key players involved, but make sure they are prepped with the appropriate questions and know the objectives of the interview. Our Recruitment Consultants pre-interview all candidates for at least one hour before sending them to a client. We can also provide clients with interview guides, sample questions and what to look for in the answers.
7. Failing to do reference checks
Why this is bad:
In the midst of a time-consuming hiring process, overlooking reference checks is a huge missed opportunity. Reference checking is integral for validating the information a candidate provides (and catching any resume lies), as well as creating a fuller picture of how they performed in past roles and how they may perform in your company.
What you should do instead:
Do reference checks. They are a critical part of the recruitment process and can give you great insight into what a candidate is really like, how they work and any red flags. If you are using a recruiter, they should perform reference checks on your behalf. At The Headhunters, we conduct thorough reference checks with at least two to three references, normally before the candidate is even presented to a client.
8. Using ‘gut feeling’ to hire
Why this is bad:
Going with your ‘gut feeling’ more often than not means going with what you feel comfortable with and not what necessarily is best for the business. The right person for the role might not be that cookie cutter candidate, and we are all at risk of allowing our unconscious biases creep in.
What you should do instead:
Having a structured hiring process that involves phone screening, thorough interviews and reference checking will lead to more consistent long-term hires. Take the time to evaluate the role and define the criteria for success in that role and stay on track. Think about the department or team as a whole and the dynamics needed for high performance.
We highly recommend using talent assessment tools to give you unbiased insight into applicants. Assessment tools can be used to predict better ‘fit’ for clients and candidates, reduce turnover and improve productivity. As part of our recruitment process, all candidates who come through The Headhunters complete a Workstyle & Performance Profile, the results of which are shared with both the candidate and the client.
9. Not having an onboarding program
Why this is bad:
We cannot emphasize enough the importance of onboarding. The first three to six months are critical for new hires, and companies who fail to nurture them during this period run a higher risk of failure. Onboarding programs ensure you have a high-functioning employee faster and improve retention.
What you should do instead:
If you don’t have an established onboarding program, it’s time to get one! If you don’t know where to start, we’re happy to help—contact us!